1. Information We Collect

We may collect the following types of information when you use our Platform:

• Personal Information: Name, phone number, email address, national ID or TRN, contact details, and payment history.
• Account Information: Login details, saved preferences, and communication history.
• Property Information: Listings, rental applications, maintenance records, and agreements.
• Usage Data: IP address, browser type, device information, and activity on the Platform.
• Documents & Media: Uploaded forms, receipts, property photos, and tenant/landlord acknowledgements.

2. How We Use Your Information

We use your information to:

• Provide access to the Platform and its services.
• Verify tenants, landlords, and agents for trust and transparency.
• Facilitate rental applications, listings, and agreements.
• Build tenant rating histories (e.g., payment reliability, property care).
• Improve customer support and respond to inquiries.
• Enhance security and prevent fraudulent activity.
• Send important updates, service information, and notifications.

3. How We Share Your Information

We do not sell or rent your personal data to third parties.
We may share information:

• With trusted service providers who help us operate the platform (e.g., hosting, email delivery)
• As required by law or to comply with legal obligations
• To protect the rights, safety, and property of our users and the public

4. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system is 100% secure, we strive to safeguard all personal and memorial content with industry-standard protections.

5. Your Privacy Choices

You can:

• Edit or delete your account and contributions at any time
• Choose whether a memorial page is public or private
• Control who can post or view content via invitation and privacy settings
• Unsubscribe from communications

6. Children’s Privacy

Our website is not intended for use by children under the age of 13 without parental consent. We do not knowingly collect personal information from children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review the policy periodically to stay informed.